Our Privacy Policy

Our Privacy Policy

JC RESORTS PRIVACY POLICY 

Effective July, 7, 2026 

Thank you for using JC Resorts!

JC Resorts is committed to respecting your privacy. This privacy policy is designed to help you
understand how we collect, use, share, and treat information that we collect through your use of
our services and websites maintained at www.jcresorts.com, any other websites and mobile
applications operated by us that link to this Privacy Policy (the “Website”), and the services we
provide.

This Policy does not apply to information collected by any third party, such as through a third-
party link that might be on our Website. Certain transactions and services offered while visiting
the Websites may be processed or provided by service providers and other strategic partners, even
though it appears that you may not have left the Website (e.g., reservations, payment processing,
hosting).


The Websites are operated from the United States in accordance with laws of the United States
and visitors to the Websites should be aware that the laws of the United States may differ from
those of your country of residence. By using the Websites, participating in any Website activities,
and/or providing us with your personal information, you: (i) consent to the transfers and processing
of any information you provide to the Websites; (ii) acknowledge that U.S. law may provide a
lower standard of protection for personal data than the laws of various countries including, but not
limited to, the European Union; and (iii) understand that the Websites will use, process and share
your information in accordance with our Privacy Policy and U.S. law. 

Table of Contents

What information we collect

How we collect information

How we use your information

How and when we share your information

Where we store your information

How we secure your information

Cookies

Children’s data

Third-party websites

Widgets and plug-insEuropean Union Privacy Rights

California Residents

State Privacy Rights

Exercising Your State Privacy Rights

How we make changes to this policy

Contact Us/Questions

What information we collect

We collect personal information in different ways. The type of information we collect depends onhow we interact with you. You may be asked to provide personal information anytime you interactwith us. The following types of information are collected by or on behalf of JC Resorts:

  • Contact information (identifiers). Your first and last name, email address, postal address,
  • telephone number (including mobile telephone number), date of birth, identification
  • number, or an online identifier.
  • Financial information. Your bank account number, payment card information, and billing
  • address.
  • Geolocation data. Data relating to your location.
  • Internet activity information. Information relating to your use and interaction with our
  • Website; your device data, IP address, and your internet browsing history, search history
  • and interaction with other websites.
  • Information related to your reservation, stay, or visit to JC Resorts. The properties where
  • you have stayed, your date of arrival and departure, special accommodations, your
  • preferences, and goods and services purchased.
  • Demographic data. Your age, gender, country, etc.
  • Job application information
  • Employee information for human resource purposes

We may aggregate or de-identify the personal information we collect so that it no longer personally identifies you. Aggregated or de-identified information is not personal information, so it is not subject to this Privacy Policy.

How we collect information

We collect information in a few different ways: 

  1. Information you provide to us

We collect the information you give us when you use our services. This information may include:

  • Information you provide when you fill out a form on our Website, make a reservation, purchase a gift card or make another purchase on our Websites, sign up to receive email or other offers, email us or our properties through the Websites, submit a question or report a problem with our Websites, submit a Request for Proposal, or submit a form to plan a wedding or event at a JC Resorts.
  • Information you provide to enter and participate in sweepstakes, contests, or promotional
    offers.
  • Records and copies of your correspondence, including email addresses, if you contact us, our properties, or our service providers through the Websites.
  • Information you provide in response to surveys.
  • Details of transactions that you carry out through the Websites and the fulfillment of your
    order.
  1. When a third party gives it to us

We may collect your personal information when a third party provides your information to us, which may include:

  • Publicly available sources.
  • Individuals requesting services for or on your behalf.
  • Travel agencies or your company in connection with your travel booking.
  • Marketing service providers.
  • Evaluating job applicants
  1. We collect technical information when you use our services

When you use our Website, we may use cookies, web beacons, pixels, and other similar technologies to collect information automatically.  This information might include your Internet Protocol (“IP”) address, the operating system or platform of your device, your browser type and version, mobile identifiers (such as Apple IFDA and Android Advertising ID), the name of your Internet Service Provider, geolocation data, and the date and time of your visit, how you interact with our Website, such as such as traffic data, logs, page requests, search terms, the referring page, the time, the links that you click, your search queries, and the resources and content that you access and use on the Website. 

Some of this data is aggregated or de-identified so no one can know that the information pertains to you.

How we use your information

We collect and use your information so we can operate effectively and provide you with the best experience when you interact with us or use our services.  More specifically, we use your information in the following ways:

  • Fulfilling reservations and other transactions. Facilitating your requests to plan and reserve hotel accommodations, dining service, spa services or other travel services, and to buy gift certificates; planning weddings, meetings, and other special events.
  • Customer Support. Processing and responding to your inquiries, comments, complaints, and requests for information (including information about reservations, accommodations, weddings, meetings, events, properties, real estate, or other matters or opportunities); verifying your identity or verifying communications from you; notifying you about changes to our terms, conditions, and policies.
  • Improving Our Services. Conducting auditing and data analysis, monitoring and analyzing Website traffic and usage, and researching to evaluate user needs; improving our services and developing new services and offerings; conducting customer satisfaction, market research and quality assurance surveys; improving the content and navigability of our Website; and satisfying contractual obligations.
  • Marketing and Promotions. Contacting you about our products, services, hotels, real estate developments, opportunities, special events, and promotions that may be of interest to you; operating sweepstakes, contests, or other promotional activities; and administering and operating our membership and loyalty programs.
  • Legal Proceedings and Requirements. Investigating or addressing claims or disputes; preventing fraud and other prohibited or illegal activities; as requested by regulators, government entities, and official inquiries; and complying with applicable laws and regulations.
  • Additional Purposes. We may also use your data in other ways as described to you when you provide such information to us.
  • Employment Human Resources. This includes functions such as hiring, training, payroll, and managing employee benefits. 

The legal basis for processing your personal information is made up of one or more of the following reasons: (i) your consent, and/or (ii) providing the services you have requested, and/or (iii) compliance with applicable laws, regulations, court orders or other legal process.

How and when we share your information 

We may share the information we collect with: 

  1. Our wholly owned subsidiaries and affiliates.

We share information within the JC Resorts family of companies that helps us provide our services or conduct business operations on our behalf.  For instance, we share your information within our affiliated companies and properties to provide and personalize our services, communicate with you, facilitate our loyalty programs,

If we were to engage in a merger, acquisition, consolidation, divestiture, change in control, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, that involves the transfer of the information described in this Privacy Policy, we would share your information with a party involved in this process (for example, a potential purchaser).

  1. Third party companies, service providers or business partners

We rely on third parties to perform a few contractual services on our behalf.  To do so, we may need to share your information with them.  We may share your information with third parties to fulfill the purpose for which you provide it. For example, from time to time, we may share your information with third parties that help us perform core services such as, marketing, promotion and advertising services website support, surveys, payment processing, fraud prevention, debt collection, customer service, administering sweepstakes and surveys, public relations, and security related to the operation of the Website and the development and operation of our business, and our properties operated under JC Resorts.

  1. Legal compliance

We may share personal information when it is necessary to comply with the law, enforce our policies and other agreements, or to protect the rights, property or safety of JC Resorts, our employees, and our customers and guests. For example, we may share information to:

  • Comply with legal, regulatory, or administrative requirements of any governmental or law enforcement authorities or to otherwise fulfill a government or law enforcement request for information.
  • Establish or exercise our legal rights and to protect and defend the Website, Website users, JC Resorts, its affiliates, and all of their respective officers, directors, members, partners, employees, attorneys, agents, contractors, property owners, licensors, and partners, in connection with any threatened or actual legal action, claim or dispute.
  • In an emergency, to protect the health and safety of our Website users or the general public.
  • To enforce, apply or comply with our Terms of Service.
  • To detect, prevent, or otherwise address fraud, security, or technical issues.
  1. Your consent

We may share your information other than as described in this Privacy Policy if we notify you, and you agree. You may withdraw your consent at any time by contacting us at privacypolicy@jcresorts.com.

Where we store your information

We may process and store your personal information inside and outside of the United States. Your information may be transferred and stored in the United States of America and in other countries where our third-party service providers, advisors and consultants are located. We transfer information from users outside the United States based on mechanisms approved under applicable laws.

How we secure your information

We take reasonable steps to safeguard information and prevent unauthorized access or disclosure, and to maintain the accuracy and integrity of your information. Despite these efforts, please be advised that no safeguards are 100% effective, and we cannot and do not guarantee or warrant the security of your information.

Cookies

What are cookies?

Cookies and similar technologies allow us to serve you better and improve your browsing experience by collecting and storing information when you visit our Website.  The technologies we use for this automatic data collection may include:

  • COOKIES. A cookie is a small file that is stored on your computer, to enable our site to store information such as your website preferences, so that we can remember certain choices you have made.  Cookies can also be used to recognize your device so that you do not have to provide the same information more than once. 
  • WEB BEACONS. Pages of our Website may contain small electronic files known as web beacons (also referred to as pixel tags or single pixel gifs) that permit us, for example, to count users who have visited certain web pages and for other related website statistics. 
  • OTHER TECHNOLOGIES. There are other local storage and internet technologies, such as local shared objects (also referred to as “flash cookies”) and HTML5 local storage, which operate similarly to the technologies discussed above.

Disabling Cookies

You may be able to refuse or disable cookies by adjusting your web browser settings.  Some browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent.  Because each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section).  Please note that you may need to take additional steps to refuse or disable local shared objects and similar technologies.  If you choose to refuse, disable, or delete these technologies, some of the functionality of the web site may no longer be available to you, and any differences in services are related to the data.  For more information about cookies, and how to disable cookies, you can visit: http://www.allaboutcookies.org/ or https://www.networkadvertising.org/.

What types of cookies we use

There are generally four categories of cookies: “Strictly Necessary,” “Performance,” “Functionality,” and “Targeting.” We routinely use all four categories of cookies on our Website. You can find out more about each cookie category below.

  1. Strictly Necessary Cookies. These cookies are necessary for the Website to function and cannot be turned off. Without them, services that you have asked for cannot be provided. These cookies do not store any personally identifiable information.
  2. Performance Cookies. These are also known as analytics cookies. They allow us to count visits to our Website and track traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around our site. All information these cookies collect is aggregated and is therefore anonymous. The sole purpose of these cookies is to improve Website functions.
  3. Functionality Cookies. These are also called preference cookies. These cookies allow us to personalize our Website by remembering what choices you have made in the past, what language you might prefer, or what your username and password are so you can automatically log in. If you do not allow these cookies, then some or all of these services may not function properly.

Targeting Cookies. These are also called advertising or marketing cookies. These cookies may be set through our Website by us, our advertising partners or other third-party partners. They may be used to track your internet activity to deliver advertising that is relevant to your interests. These cookies can remember that your device has visited a site or service and may also be able to track your device’s browsing activity on other sites or services other than ours. This information may be shared with outside organizations, such as advertisers and/or advertising networks to deliver the advertising, and to help measure the effectiveness of an advertising campaign, or other business partners to provide aggregate website usage statistics and aggregate website testing. You can learn more about targeting cookies in the “Right to Opt-Out of Selling or Sharing Your Personal Information” section.

First And Third-Party Cookies

First-party cookies are cookies that belong to us; third-party cookies are cookies that another party places on your device through our website. Third-party cookies may be placed on your device by someone providing a service for us, for example to help us understand how our website is being used. Third-party cookies may also be placed on your device by our business partners so that they can use them to advertise products and services to you elsewhere on the Internet. 

Do not track signs and similar mechanisms

“Do Not Track” (DNT) is a privacy preference you can set in your browser to signal to operators of websites, web applications, and services (including behavioral advertising services) that you do not want such operators to track, collect, and share certain kinds of information about your online activity from party tracking services across different websites.


Our Website is not configured to read or respond to “Do Not Track” settings or signals in yourbrowser headings.

Your choices and rights

Depending on where you live, you may have certain rights regarding your personal information.  If you are a California resident, you can find out more about your rights in the section of this Privacy Policy called, “California Residents”. 

Your Rights

Your principal rights under the European Union General Data Protection Regulation are: (a) rightof access; (b) right to rectification; (c) right to erasure; (d) right to restriction of processing; (e) right to data portability; and (f) right to object. You may exercise these rights by contacting
privacypolicy@jcresorts.com. You may file a complaint with the applicable supervisory authority if you believe we are not complying with applicable data protection laws. If you are an EU resident, you can find out more about your rights in the section of this Privacy Policy called, “European Union Privacy Rights.”

Your Choices

Separate from the rights you may have as addressed in this Privacy Policy you can also manage your personal information in the following ways:

  • Information You Provide. You choose what personal information (if any) you wish to provide to us. If you choose not to provide certain details, however, some of your transactions with us may be impacted.
  • Promotional Emails. You can opt-out of receiving marketing communications from us by sending us an email stating your request to privacypolicy@jcresorts.com. You also may use the “unsubscribe” link in promotional emails that you receive from us. Please keep in
    mind that opting out of marketing emails may impact our ability to allow you access to certain offers, benefits and features. Please also note that even if you opt-out of receiving certain marketing emails, that opt-out may not apply to other communications that you may
    continue to receive from us, such as customer service messages, messages about your account or reservations with us, notices of changes to our terms and conditions or this Privacy Policy, and emails responding to your communications with us or requests for
    information that we receive from you. Requests to opt-out of receiving future marketing emails from us can take up to ten business days to be effective.
  • Updating Your Information. You may be able to update or correct certain personal information by contacting us as described in the “Contact Us/Questions” section below.

 

Children’s data

Our Websites are not directed to or intended to be used by individuals under the age of 18. We present information regarding our kids programs on some of our Websites for the reference of adults that are interested in activities at our properties for children. We do not knowingly collect
personal information from anyone under the age of 18. If we are notified that we have collected or received personal information from a child under the age of 18, we will take reasonable steps to delete that information in accordance with applicable laws. If you are the parent or guardian of a child under the age of 18 and you believe your child has provided us personal information about themselves, please contact us by emailing us at privacypolicy@jcresorts.com or by sending us a letter to JC Resorts , Attention: Privacy Department, 533 Coast Blvd South, La Jolla, CA 92037.

Third-party websites

The JC Resorts Website may contain hyperlinks to third-party websites. By clicking on theselinks, you are visiting websites outside of JC Resorts ’s control. JC Resorts is not responsible for any content on third-party websites, or for the collection, use, maintenance, sharing, or disclosure
of data and information by the operators of those websites. This Privacy Policy does not apply to information, including personal information, you provide when visiting third-party websites.

Widgets and plug-ins

Our Website may have interactive features such as the Facebook “like” button, the Twitter “Follow Us” feature, or similar mechanisms from Instagram, Google+, Pinterest, or other social media platforms, which provide services from these other companies. These features may collect
information about you, like your email address, IP address and the page(s) you visit on the Website.They also may place cookies or other tracking mechanisms on your browser or device to enable the feature to function properly. Your interactions with these features are governed by the privacy policies of the companies that created them. We encourage you to review the privacy policies of the other companies before using them.

European Union Privacy Rights

1. Lawful grounds to process and obtain consent

We process the personal information of individuals who are located in the EEA (“EEA Data Subjects”) for one or more of several lawful purposes, including:

Purpose/Activity 

Information we use

Lawful basis/condition

Fulfilling reservations and
other transactions

• Identifiers
• Financial information
• Internet activity
• Information related to your
reservation, stay, or visit to JC Resorts .
• Demographic data.

  • Performance of a contract 
  • Legitimate interests

Customer support

  • Identifiers
  • Financial information
  • Geolocation data
  • Internet activity
  • Information related to your
    reservation, stay, or visit to JC Resorts.
  • Demographic data.
  • Performance of a contract
  • Legitimate interests

Improving our services

  • Identifiers
  • Financial information
  • Geolocation data
  • Internet activity
  • Information related to your
  • reservation, stay, or visit to JC Resorts.
  • Demographic data.
  • Performance of a contract
  • Legitimate interests

Marketing and Promotions 

  • Identifiers
  • Financial information
  • Geolocation data
  • Internet activity
  • Information related to your
  • reservation, stay, or visit to JC Resorts .
  • Demographic data.
  • Consent
  • Legitimate interests

Legal Proceedings and Requirements 

  • Identifiers
  • Financial information
  • Geolocation data
  • Internet activity
  • Information related to your
  • reservation, stay, or visit to JC Resorts .
  • Demographic data.
  • Legal obligations 

Additional purposes

  • Identifiers
  • Financial information
  • Geolocation data
  • Internet activity
  • Information related to your
  • reservation, stay, or visit to JC Resorts .
  • Demographic data.
  • Performance of a contract 
  • Legitimate interest 
  • Consent 

Employment Human Resources

  • Job application information 
  • Employee information for human purposes 
  • Consent 
  • Legitimate interest 

 

2. Automated decision-making 

JC Resorts does not engage in automated decision-making. 

3. Contact information for EEA Data Subjects 

If you are located in the EEA or Switzerland and have questions or concerns regarding the processing of your personal information, you may contact us at: privacypolicy@jcresorts.com. If, as person in the EEA, you believe that we have not adequately resolved any such issues, you
have the right to contact an EEA Data Protection Authority.

4. Access to, correction of, and deletion of your personal information

You have the right to the following with respect to your personal information: obtain a copy, ask for a correction if it is inaccurate, request restriction of processing, and request deletion. If you would like to exercise any of these rights, please contact us at privacypolicy@jcresorts.com. Please note, however, that before JC Resorts can respond to any of these requests, we may ask you to verify your identity and to provide other details, including personal information, to help us to respond to your request. JC Resorts affirms that it will correct, amend, or delete any erroneous information if instructed to do so by you and if required by law. We will not charge a fee for responding to any such request unless the request is repetitive or unduly burdensome.

California Residents

If you are a California resident, we are required to tell you certain things about your personal information and your rights regarding your personal information. First, let us tell you more about how your personal information is collected, used, and shared:

Categories of PI Collected on Last 12 months  Category or Source from which PI Collected  Business or Commercial Purpose for Collection and Use of PI  Shared with Third-Parties Sold to Third-Parties  Category of Third-Party to Whom PI was Sold or Shared  Purpose for Selling or Sharing PI to Third-Parties Disclosed for a Business Purpose Category of Third-Party to Whom PI Disclosed for a Business Purpose  Specific Purpose for Disclosing PI
Identifiers (such as a real name, alias, postal address,
online identifier,
IP address, email address, account name, social security number, driver’s license number,
background check
information, job
application
information,
health
information, union data, passport
number or other
similar identifiers)

Consumer

Credit
agencies


Government
entities


Computer
operating
systems


Educational
institutions

Providing
services
requested by
consumer


Marketing,
Promotions,
and
Sweepstakes


Personalizing
Websites,
products, and
services


Human
Resources


Hiring

No  No  None  None  Yes 

Online travel agency

Payment processor

Government agencies

Credit/background check Agencies

Facilitating
reservations
and bookings


Processing
transactions
(e.g., gift card
purchases)


Providing
advertisements
for products
and services


Federal and
state reporting
requirements


Determining
employment
eligibility

Characteristics of
protected
classifications
under California
or federal law
(such as race, sex,
and other similar characteristics)
Consumer 

Human Resources 

Hiring 

No  No  None  None  Yes Government Agencies  Federal and state reporting requirements 
Categories of PI Collected in Last 12 months  Category or Source from which PI Collected  Business or Commercial Purpose for Collection and Use of PI  Shared with Third-Parties  Sold to Third-Parties  Category of Third-Party to Whom PI was Sold and Shared  Purpose for Selling or Sharing PI to Third-Parties  Disclosed for a Business Purpose  Category of Third-Party to Whom PI Disclosed for a Business Purpose  Specific Purpose for Disclosing PI 
Commercial Information  Consumer 

Providing Services requested by consumer 

Marketing, Promotions and Sweepstakes 

No  No  None  None  Yes

Online Travel Agency 

Payment processor 

Facilitating
reservations
and bookings


Processing
transactions
(e.g., gift card
purchases)


Performing
contractual
obligations


Providing
advertisements
for products
and services

Biometric
information (such
as timeclock
recognition
Consumer  Employee timeclock recognition No  No None  None  Yes Timekeeping system  Verifying identity 
Internet or other
electronic network
activity
information (such
as information
collected by
cookies and
similar technology
for interest based
advertising)
Consumer 

Improving services 

Personalizing Websites, products, and services 

Yes  No 

Interest based advertisers 

Yes

Analytics and
advertising
partners
Providing
advertisements
for products
and services
Geolocation data 

Consumer

Computer operating systems

Improving
services


Personalizing
Websites,
products, and
services

No  No  None  None  Yes Analytics and
advertising
partners
Providing
advertisements
for products
and services
Professional or
employment-
related
information (such
as benefit
information,
payroll, identity
verification,
background
checks for hiring;
hiring
assessments)

Consumer 

Application System 

Job References 

Human Resources

Hiring

No  No  None  None  Yes

Benefits
administrator


Government
agencies


Payroll processor


Credit/background
check agencies

Determining
employment
eligibility


Benefits
administration
and payroll
processing

Education
information (such
as degrees,
certificates,
enrollment
records)

Consumer
Educational
institutions


Application
system

Human
Resources


Hiring

No  No None  None  Yes

Government
agencies


Insurer/Broker

Complying
with state and
federal
mandates


Insurance
Coverage

Commercial
Information (such
as contracts and
other commercial
transactions)

Consumer or
consumer’s
employer

Provide Services 

No  No  None None  No 

None 

None 

Sensitive personal
information (such
as medical
information as part
of HR or
administering
benefits, drug
screening, providing safe services) 

Consumer 

Physician 

Human Resources 

Hiring 

Providing services 

No  No  None  None  Yes 

Benefits
administrator


Government
agencies


Drug screening
provider

Complying
with state and
federal
mandates


Determining
employment
eligibility

Benefits administration 

Retention Period

To the extent permissible by applicable law, we retain each category of personal information for such period as may be reasonably necessary to satisfy or fulfill the following:

  • The disclosed purposes for which that personal information was provided;
  • An identifiable and ongoing business need, including recordkeeping; and/or
  • A specific legal or regulatory requirement, including investigations or legal proceedings.

Sensitive Information

JC Resorts does not use or disclose sensitive personal information except to provide the services you may have requested, process job applications or provide benefits to our employees. 

California “Shine the Light” Law

California's "Shine the Light" law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses' practices related to disclosing Personal Data to third parties for the third parties' direct marketing purposes. Residents of the State of California may ask us to provide them with a list of the types of Personal Data that we have disclosed during the preceding year to third parties for their direct marketing purposes, and the identity of those third parties. If you are a California resident and would like such a list, please contact us by emailing or writing to us using the contact details in the Exercising Your Rights section of this Policy.

Rights Regarding Your Personal Information

You have several rights regarding your personal information.  We will explain those rights to you and how you may exercise them. 

  1. The Right to Know: This means you have the right to know what personal information JC Resorts has collected about you, the categories of this personal information, the 2. 3. 4. 5. categories of sources from which the personal information was collected, the business or
    commercial purpose for collecting, selling, or sharing your personal information, the categories of third-parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.
  2. The Right to Delete: You have the right to request that we delete personal information that we have collected from you.  However, keep in mind, that this right is subject to certain exceptions. 
  3. Right to Correct: You can request that we correct inaccurate personal information we maintain about you.
  4. Right to Data Portability: You have the right to have us provide your Personal Information in a portable and ready to use format.
  5. Right Not to Receive Discriminatory Treatment: You have the right not to be discriminated against based on your personal information, and the right not to be retaliated against for the exercise of your rights under California law. 

You may also request information regarding the disclosure of your personal information to third parties for their direct marketing purposes.

Exercising Your Rights

You may exercise any of the rights listed above by calling us at 855-230-3936 or emailing privacypolicy@jcresorts.com.

In certain circumstances you may be able to designate an authorized person to make a request on your behalf. To determine if this applies to you, please send an email to privacypolicy@jcresorts.com.

Right to Opt-Out of Selling or Sharing Your Personal Information

In addition to the rights mentioned above, you also have the right to opt-out of JC Resorts “selling” or “sharing” your personal information with third parties for valuable consideration or for certain targeted or interest-based advertising. To the extent our use of your Personal Information
constitutes selling or sharing (as defined by California law), by clicking here or clicking the “Do Not Sell Or Share My Personal Data” link at the bottom of the home page of our Websites you will learn more about this option and will have the opportunity to opt-out. Electing to opt-out will
only work for the device you are using at the time you opt-out. If you would like to exercise your right to opt-out you can email us at privacypolicy@jcresorts.com, or click the link below:

Do Not Sell or Share My Personal Information

Response Timing and Format 

If you exercise any of these rights, we may need to verify your identity. If we need to do so, we may ask you to provide certain information such as confirming at least three (3) information points of your information we maintain, confirming at least three (3) information points of your information we maintain through your membership account, or other information needed to verify your identity–depending on the sensitivity of the Personal Information in question. If we cannot verify your identity, we may deny your request. If that happens, we will let you know.
You can also have an authorized agent exercise your rights on your behalf using the same methods as described above. If you do so, we may also ask your authorized agent to provide proof that they are authorized to act on your behalf, such as a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.

  • We use good faith efforts to respond to a verifiable consumer request within forty-five (45)
    days after its receipt. If we need more time (up to 90 days), we will inform you of the reason
    and the needed extension period in writing. We will deliver our written response by email or
    postal mail.
  • Any disclosures we provide will only cover the 12-month period preceding the verifiable
    consumer request’s receipt. If we cannot comply with any portion of a request, the response
    we provide will also explain why, if applicable. For data portability requests, we will select
    a commercially reasonable format to provide your Personal Information that is commonly
    useable and should allow you to transmit the information from one entity to another entity
    without hindrance, but we do not guarantee that all formats are useable in all media. We do
    not charge a fee to process or respond to your verifiable consumer request unless it is
    excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a
    fee, we will tell you why we made that decision and provide you with a cost estimate before
    completing your request.

State Privacy Rights

There are states other than California that also provide certain rights with respect to your Personal Information. Depending on the state in which you reside, you may also have the following rights as explained above:

  1. Right to Opt-Out of the Selling or Sharing of Your Personal Information
  2. Right to Know and Access
  3. Right to Delete
  4. Right to Correct
  5. Right to Data Portability
  6. Right Not to Receive Discriminatory Treatment
  7. Right to Opt-Out of Profiling

Exercising Your State Privacy Rights

You may exercise any of the rights listed above by calling us at 855-230-3936 or emailing
privacypolicy@jcresorts.com.


You can also have an authorized agent exercise your rights on your behalf using the same methods
as described above. If you do so, we may also ask your authorized agent to provide proof that they
are authorized to act on your behalf, such as a power of attorney or that the agent otherwise has valid
written authority to submit requests to exercise rights on your behalf.


You may appeal an adverse decision on your requests by emailing or writing to us using the contact
details above, with the subject line: Data Subject Rights Appeal. You also have the right to lodge
a complaint to your local regulator or attorney general if you are not satisfied with our responses
to your requests or how we manage your Personal Information. However, we encourage you to
contact us first so we can address your concerns directly.

How we make changes to this policy

We may change or update this Privacy Policy at any time, but we will always update it at least once a year. You can identify the date that this Privacy Policy was last updated by looking at the date at the top of this Privacy Policy. When we change this Privacy Policy in a material way, a
notice will be posted on the homepage of the Websites for a reasonable period of time following such update. Any changes to this Privacy Policy will take effect upon posting to the Websites. Use of the Websites following posted changes constitutes your acceptance of the revised Privacy Policy then in effect.

Contact Us/Questions 

To ask questions or to comment on this Privacy Policy, please contact us by email at privacypolicy@jcresorts.com, or by post at JC Resorts , Attention: Privacy Department, 533 Coast Blvd South, La Jolla, CA 92037.